Privacy Policy

Last Updated: January 24, 2025

This Privacy Policy describes how NoiseGate ("we," "us," or "our") collects, uses, and shares information about you when you use our website, applications, and services (collectively, the "Services").

Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Payment Information: When you subscribe to a paid plan, our payment processor collects your payment card details. We do not store full payment card numbers on our servers.
  • Profile Information: Any additional information you choose to add to your profile, such as a profile photo or organization details.
  • Communications: When you contact us for support or feedback, we collect the information you provide in those communications.

Information We Collect Automatically

  • Usage Data: We collect information about how you interact with our Services, including pages visited, features used, and actions taken.
  • Device Information: We collect information about the device you use to access our Services, including device type, operating system, browser type, and unique device identifiers.
  • Log Data: Our servers automatically record information when you access our Services, including your IP address, access times, and referring URLs.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. See our Cookie section below for more details.

Information from Third Parties

  • Authentication Providers: If you sign in using a third-party service (such as Google or GitHub), we receive information from that service as permitted by your settings with that provider.
  • Integration Data: When you connect third-party services to NoiseGate, we may receive error logs, application data, and other information necessary to provide our noise filtering services.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience with our Services
  • Develop new products and services

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests by public authorities.
  • Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
  • With Your Consent: We may share information with third parties when you give us consent to do so.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information.
  • Portability: You can request a copy of your data in a machine-readable format.
  • Opt-out: You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise these rights, please contact us at privacy@noisegate.ai.

Cookies

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Analyze how our Services are used
  • Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected.

Children's Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@noisegate.ai

Address: NoiseGate [Your Business Address]